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American Youth Football & Cheer Coaches Education Center


For questions regarding Web site or online course functionality

Our technical support line is open from 7 a.m. to 7 p.m. central time to serve your technical needs. If you’re having difficulty with an online course or test, call 217-351-5076 ext. 2940 during these hours.


If you prefer, you can submit a technical support request via e-mail.


Whether you call or e-mail your request for technical support, please be prepared to provide the following information. It will greatly assist our technical support specialist in diagnosing your problem.


  • The type of hardware you are using
  • The operating system you are using
  • The exact wording of the error message or the message number appearing on screen
  • A complete description of what happened and what you were doing when the error message appeared
  • An explanation of how you tried to solve the problem
  • The type of browser you use
  • Your modem speed