To place an order by phone, fax, or e-mail, please contact:

American Sport Education Program (ASEP)

1607 N. Market Street

Champaign, IL 61820

Phone: 800-747-5698 and select 1 from the voice menu

Fax: 217-351-2674

E-mail: ASEP@hkusa.com

For implementation questions and customer service, please contact:

Jennifer Mulcahey

ASEP Sales Consultant

JenniferM@hkusa.com

For questions or comments regarding the introduction of the American Youth Football and Cheer Coaches Education Program or certification requirements, contact AYF:

American Youth Football and Cheer (AYF)

E-mail: services@americanyouthfootball.com

Our technical support line is open from 7 a.m. to 7 p.m. central time to serve your technical needs. If you’re having difficulty with an online course or test, call 217-351-5076 ext. 2940 during these hours.

If you prefer, you can submit a technical support request via e-mail.

Whether you call or e-mail your request for technical support, please be prepared to provide the following information. It will greatly assist our technical support specialist in diagnosing your problem.

• The type of hardware you are using
• The operating system you are using
• The exact wording of the error message or the message number appearing on screen
• A complete description of what happened and what you were doing when the error message appeared
• An explanation of how you tried to solve the problem
• The type of browser you use
• Your modem speed